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Airdress — Acceptable Use Policy

Effective Date: April 12, 2026 Last Updated: April 12, 2026

This Acceptable Use Policy (“AUP”) governs your use of the services provided by Airdress, Inc. (“Airdress,” “we,” “us,” or “our”). This AUP is incorporated into and forms part of the Airdress Terms of Service.

All users of the Service, including all Endpoints and Agents registered under your Account, must comply with this AUP. You are responsible for ensuring that anyone who uses the Service through your Account also complies.

Violation of this AUP may result in suspension or termination of your Account. We reserve the right to update this AUP at any time; material changes will be communicated at least 14 days in advance.


1. General Principles

The Airdress relay network is shared infrastructure. Your use of the Service must not degrade the experience of other users, compromise the security or reputation of the network, or expose Airdress to legal or operational risk.

You agree to use the Service only for lawful purposes that are consistent with these principles.


2. Prohibited Uses

You may not use the Service, directly or indirectly, to:

2.1 Illegal Activity

2.2 Network Abuse

2.3 Malware and Exploitation

2.4 Unsolicited Communications

2.5 Harmful Content

2.6 Intellectual Property Infringement

2.7 Deceptive Practices


3. Resource Usage

3.1. Each Account is subject to the resource limits associated with its plan tier, including bandwidth, number of Endpoints, tunnel concurrency, and request volume.

3.2. You may not attempt to circumvent plan limits by creating multiple Accounts, manipulating metering, or exploiting technical loopholes.

3.3. We may throttle or restrict traffic from Accounts that consistently exceed their plan allocations or that generate traffic patterns disruptive to the network.


4. Security Obligations

4.1. You are responsible for the security of your Endpoints. If an Endpoint connected to your Account is compromised and used to transmit malicious traffic through the Service, you must take immediate corrective action upon notification.

4.2. You must keep your Agent software reasonably up to date. We may block connections from Agent versions with known critical security vulnerabilities, with reasonable notice where possible.

4.3. You must not expose credentials, API keys, or authentication tokens in publicly accessible locations.


5. Abuse Reporting

5.1. If you become aware of any activity on the Service that violates this AUP, please report it to report-abuse@airdress.co.

5.2. We accept and process abuse complaints in accordance with industry standards. We aim to acknowledge abuse reports within 24 hours and to take appropriate action without undue delay.

5.3. We participate in relevant trust and safety communities and comply with legitimate abuse complaints from network operators, CERTs, and law enforcement agencies.


6. Monitoring and Enforcement

6.1. We do not proactively monitor the content of traffic transiting the relay network. However, we do monitor network-level metadata (traffic volumes, connection patterns, protocol anomalies) for abuse detection, capacity planning, and security purposes.

6.2. When we identify or receive a credible report of an AUP violation, we may take one or more of the following actions, depending on the severity and nature of the violation:


7. Cooperation with Authorities

7.1. We will comply with valid legal process, including court orders, subpoenas, search warrants, and requests from competent law enforcement agencies, to the extent required by applicable law.

7.2. Where legally permitted, we will notify affected users of law enforcement requests. Where we are prohibited from providing notice (e.g., by a court order or national security letter), we will comply with the restriction.

7.3. We will report any discovered CSAM to the National Center for Missing & Exploited Children (NCMEC) as required by 18 U.S.C. § 2258A.


8. Downstream and Third-Party Use

8.1. If your use of the Service involves providing services to your own end users (e.g., you route traffic for your customers through your Airdress-connected infrastructure), you are responsible for ensuring that your end users’ traffic complies with this AUP.

8.2. You must have your own acceptable use terms in place with your end users and must respond promptly to abuse reports we forward to you regarding traffic originating from your Endpoints.

8.3. Persistent failure to address downstream abuse may result in enforcement action against your Account.


9. U.S. Export Controls and Sanctions

9.1. You may not use the Service in violation of U.S. export control laws or economic sanctions administered by OFAC. You represent that you are not located in, organized under the laws of, or a resident of any country or territory subject to comprehensive U.S. sanctions (currently Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk, and Luhansk regions of Ukraine).

9.2. You represent that you are not on any U.S. government restricted party list, including the Specially Designated Nationals and Blocked Persons List (SDN List).


10. Consequences of Violation

Violation of this AUP constitutes a material breach of the Terms of Service. In addition to the enforcement actions described in Section 6, we reserve the right to:


11. Changes to This Policy

We may update this AUP from time to time. Material changes will be communicated at least 14 days before they take effect via email or through the Service dashboard. Continued use of the Service after the effective date of changes constitutes acceptance of the updated AUP.


12. Contact

To report abuse: report-abuse@airdress.co For questions about this AUP: legal@airdress.co

Airdress, Inc. 1111B S Governors Ave # 54153 Dover, DE 19904 United States